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Enseignants-chercheurs


Madame Jessie PALLUD

Professeur agrégé des universités en sciences de gestion
Responsable du Master E-marketing et stratégie digitale
Disciplines : Marketing / Systèmes d'information
Laboratoire : Humanis

Domaines d'enseignement

Management des systèmes d'information
Systèmes d'information et GRH
Stratégie et SI
E-marketing
Systèmes d'information touristiques
Théories liées aux SI
Management des systèmes d'information médico-économiques
Méthodologie de recherche

Thèmes de recherche

IT-related behaviors (user reactions and emotions)
IT adoption
Human-computer interaction
Technologies of the cultural heritage

Enseignement

M2 e-marketing et stratégie digitale
M2 marketing et écoute des marchés
M2 marketing et gestion d'événements
M2 Management des organisations de santé - MOS
M2 Management - Gestion des Ressources Humaines FI/FC
M2 Tourisme
Articles académiques sciences de gestion / section 37
"Illusions of truth—Experimental insights into human and algorithmic detections of fake online reviews", (with Plotkina, D., Munzel, A. ), Journal of Business Research, Vol. available onlin, n° forthcoming, 2018 [CNRS cat. 2 / FNEGE rang 2 / HCERES]
"Impact of Interactive Technologies on Stimulating Learning Experiences in a Museum", Information and Management, Vol. 54, n° 4, 2017 [CNRS cat. 2 / FNEGE rang 2 / HCERES]
"Multiplication des canaux et valeur perçue de l'offre digitale dans la presse digitale : un effet de complémentarité ?", (with Arnaud Rivière, Rémi Mencarelli, Bertrand Belvaux), Systèmes d'Information et Management, Vol. 21, n° 4, 2016 [CNRS cat. 2 / FNEGE rang 2]
"Effective Website Design for Experience-Influenced Environments: The Case of High Culture Museums", (with D.W. Straub), Information and Management, Vol. 51, 2014, 359-373 [CNRS cat. 2 / FNEGE rang 2 / HCERES]
"The Influence of Individual, Contextual and Social Factors on Perceived Behavioral Control of Information Technology: A Field Theory Approach", (with C. Elie-Dit-Cosaque, M. Kalika), Journal of MIS, Vol. 28, n° 3, décembre 2011, 201-234 [CNRS cat. 1 / FNEGE rang 1 / HCERES]
"Authenticité en ligne, expérience émotionnelle et intentions de visite", (with C. Elie-Dit-Cosaque), Management & Avenir, Vol. 45, 2011, 271-293 [CNRS cat. 4 / FNEGE rang 3 / HCERES]
"User Experience of Museum Technologies: The Phenomenological Scales", (with E. Monod), European Journal of Information Systems, Vol. 19, 2010, pp. 562-580 [CNRS cat. 1 / FNEGE rang 1 / HCERES]
"La communication institutionnelle d’un hôpital sur Twitter : une visualisation de son réseau avec les graphes sociaux ", (with De Moya, J.F., Merdinger-Rumpler, C., Schneider, F.), Revue Française de Gestion, forthcoming [CNRS cat. 3 / FNEGE rang 2 / HCERES]
Articles académiques (autres revues)
"Approche de la communication sur Twitter par l’analytique : le cas de quatre hôpitaux européens", (with J.-F. De Moya, J. Pallud, C. Merdinger-Rumpler, F. Schneider), Management and Data Science, Vol. 1, n° 1, 2017
"How Web 2.0 Tools Impact The Museum-Visitor Relationship", Customer , Vol. 1, n° 1, 2014
"The role of technologies in cultural mediation in museums: an Actor-Network Theory view applied in France ", (with Hajer Kefi), Museum Management and Curatorship , Vol. 26, n° 3, juin 2011, 273-289
Ouvrages scientifiques
Les stratégies individuelles d'adaptation aux technologies, Collection Espaces Numériques, dirigée par Ahmed Bounfour, Lavoisier, Paris, 2016, 94 p., (with C. Elie-Dit-Cosaque)
Chapitres d'ouvrages scientifiques
"The Customer's Voice: Toward New Listening Tools", in : Gilles N'Goala, Virginie Pez-Pérard, Isabelle Prim-Allaz, "in :Augmented Customer Strategy", ISTE Editions, 2019, (with Andreas Munzel, Daria Plotkina)
"La voix du client : vers de nouveaux dispositifs d’écoute", in : Gilles N’Goala, Virginie Pez-Pérard, Isabelle Prim-Allaz, "in :Stratégie clients augmentée", ISTE Edition, 2019, (with Andreas Munzel, Daria Plotkina)
"Value Co-Creation In Online Communities: A Preliminary Literature Analysis ", in : Spagnoletti, P., De Marco, M., Pouloudi, N., Te'eni, D., vom Brocke, J., Winter, R., Baskerville, R., "in :Exploring Digital Ecosystems : Organizational and Human Challenges", Springer Books, 33 ed., 2019, (with Za, S., Agrifoglio, R., Metallo, C.)
"Richard Daft et Robert Lengel, Les théoriciens de la gestion de l'information, du choix d'un média, et des problèmes de communication", "in :Les Grands Auteurs en Systèmes d'Information", EMS Editions, 2018
Chapitres de manuels pédagogiques
"SmartApps chez NovaMutual : Intégration d’une suite d’applications collaboratives dans les pratiques de travail ", in : M. Kalika, F. Rowe, B. Fallery, "in :Cas de systèmes d information et management des organisations", Vuibert, mars 2012, (with C. Elie-Dit-Cosaque)
"Alignement et changement stratégique : Les CCI d’Alsace ", in : Michel Kalika, Jean-Pierre Helfer et Jacques Orsoni, "in :Management : Cas et applications", Vuibert, septembre 2010, , pp. 450-455 (with C. Guittard, M. Kalika)
Communications scientifiques
"Le rôle de la peur dans l’intention d’utiliser un outil de quantification de soi", Conférence de l’Association Information Management, Nantes, France, 2019, (with De Moya, J-F.)
"Impact of Online Review Format on Consumer eWom and Visit Intentions", Academy of Marketing Science World Marketing Congress, Edinburgh, Scotland, 2019, (with Plotkina, D.)
"The Determinants of Quantified-Self Adoption: Towards the development of a Risk/Benefit Model", AMCIS, Cancun, Mexico, 2019, (with De Moya, J.F.)
"Self-Tracking Technologies Adoption and Utilization: A Literature Analysis", AMCIS, Cancun, Mexico, 2019, (with De Moya, J.F., Scornavacca, E.)
"L'émergence du panoptique dans la pratique de quantification de soi", Conférence de l’Association Information Management (AIM), Montréal, Canada, 2018, (with De Moya, J.F.)
"The role of emotions in the adoption of collaborative technologies : a longitudinal perspective", Conférence de l’Association Information Management, Montréal, Canada, 2018, (with Elie-Dit-Cosaque, C.)
"Value Co-Creation In Online Communities: A Preliminary Literature Analysis", ITAIS, Pavia, Italie, 2018, (with Za, S., Agrifoglio, R., Metallo, C.)
"The participatory museum: giving visitors a voice with videos", Conférence de l’Association Information Management (AIM), Paris, 2017, (with J. Pallud)
"The Adoption of Quantified Self : The contributions of Foucault and Giddens", Conférence de l’Association Information Management (AIM), Paris, 2017, (with J.-F., Moya, J., Pallud)
"Quantified Self : A Literature Review Based on the Funnel Paradigm", Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, pp. 1678-1694., 2017, (with J.-F. De Moya, J. Pallud)
"Comparer sa stratégie de communication digitale par l'analytique : le cas de quatre hôpitaux européens", 4ème Journée Internationale du Marketing Santé, Lille, 2016, (with De Moya, J.F., Merdinger-Rumpler, C., Schneider, F.)
"Technology Disruptiveness and the Use of Collaborative Technologies in the Workplace: The Role of Emotions", AIM, Lille, 2016, (with Elie-Dit-Cosaque, C.)
"Mobile Technologies and the Extended Self in Developing Countries", AMericas Conference on Information Systems, 2015, (with E. Odonkor)
"Understanding the Determinants and Outcomes of Individual Adaptation Behaviors in Ongoing ERP Use Contexts", AMericas Conference on Information Systems, 2015, (with C. Elie-Dit-Cosaque)
"Lie lays a burden. Emotional and attitudinal impacts of composing a fake online review", European Marketing Academy Conference, Leuven, Belgium , 2015, (with D. Plotkina, A. Munzel)
"Understanding Usages and Affordances of Enterprise Social Networks: A Sociomaterial Perspective ", AMericas Conference on Information Systems (AMCIS), August 2014, (with G. Ulmer)
"The Impact of Individual Adaptation to IT on User Emotional Responses", Pre-ICIS workshop de l’AIM, December 2013, (with C. Elie-Dit-Cosaque)
"Continuité d’usage d’un réseau social d’entreprise : impact de la stratégie managériale et de la conduite du changement", Conférence Association Information et Management 2013, mai 2013, (with G. Ulmer)
"Understanding Collaborative Technologies Adoptive and Post-Adoptive Outcomes over Time: a Longitudinal Study", AMCIS, August 2012, (with C. Elie-Dit-Cosaque)
"Quel avenir pour l’après: la continuité d’usage des systèmes d’information collaboratifs", Conférence de l’Association Information Management (AIM), mai 2012, (with G. Ulmer, M. Kalika)
"Technology Embodiment: The Contribution of Heidegger’s Phenomenology ", JAIS Theory Development Workshop , décembre 2011, (with E. Monod, M. Germonprez)
"User Responses to New System Implementation: A Bricolage Perspective", International Conference on Information Systems, décembre 2011, (with C. Elie-Dit-Cosaque)
"The Influence of User Active Adaptive Strategies on IT Adoption: An Empirical Investigation", Americas Conference on Information Systems, August 2011, (with C. Elie-Dit-Cosaque)
"User Adaptation and IS Success: An Empirical Investigation among French Workers", ICIS 2010 Proceedings, Saint Louis, MO, USA, décembre 2010, (with C. Elie-Dit-Cosaque)
"Authenticité en ligne, expérience émotionnelle et intentions de visite", Conférence de l’Association Information Management (AIM), La Rochelle, 19-21 mai, 2010, mai 2010, (with C. Elie-Dit-Cosaque)
"Crisis Response and IT Use: Literature Review and Suggestions for Future Research", Proceedings of Americas Conference on Information Systems, août 2009, (with A. Adrot)
"The Application of a Phenomenological Framework to Assess User Experience with Museum Technologies", Proceedings of the European Conference on Information Systems, juin 2009
"The Role of Authenticity in the Experience of Visitors Interacting with Museum Technologies", Proceedings of the Seventh Pre-ICIS Workshop on HCI Research in MIS, Paris, France, December 2008
"Isolation and Emotions in the Workplace: The Influence of Perceived Media Richness and Virtuality", Proceedings of Americas Conference on Information Systems, Toronto, Canada, August 2008, (with C. Elie-Dit-Cosaque)
"The “Love of Art” vs. Website Design: An Application of Bourdieu’s Theory in Online Environments", Proceedings of Americas Conference on Information Systems, Toronto, Canada, August 2008, (with D. W. Straub)
"How Information Technology Can Contribute to a User Centered Perspective in Museums", Proceedings of the Pre-International Conference on Information Systems Workshop WEB, Montreal, Canada, December 2007
"Phenomenology, still a Preferred Research Approach for User-Driven Research?", Proceedings of the Americas Conference on Information Systems, Keystone, Colorado, USA, August 2007, (with E. Monod, H. Klein)
"Real vs. Virtual: A Theoretical Framework for Assessing the Role of Authenticity in Visitor Interactions with Museum Technologies", of the Americas Conference on Information Systems, Keystone, Colorado, USA, June 2007, (with D. W. Straub)
"Antécédents Technologiques et Sociaux des Emotions dans le Cadre du Travail à Distance: Un Modèle de Recherche", Conférence de l’Association Information Management (AIM), Lausanne, Suisse, juin 2007, (with C. Elie-Dit-Cosaque)
"The Role Played by ICT in Technical and Cultural Mediation", Proceedings of the Mediterranean Conference on Information Systems, Venice, Italy, October 2007, (with E. Monod, H. Kefi)
"The Implications of the Linguistic Turn on IS", Proceedings of the Americas Conference on Information Systems, Acapulco, Mexico, August 2006, (with A. Vance, E. Monod)
"A Model for Evaluating Affective Relationships in Distributed Work", Proceedings of the European Conference on Information Systems, Gothenburg, Sweden, June 2006, (with E. Josserand)
"How e-Heritage Systems Can Enhance Visitors' Experience of the Past in Museums", Proceedings of the Mediterranean Conference on Information Systems, Venice, Italy, October 2006, (with E. Monod)
Autres conférences académiques / conférences professionnelles
"Fake online reviews: Impact on users' perceptions, emotions, and attitudes ", ICTO 2015, Paris, France, 2015, (with D. Plotkina, A. Munzel)
"Affordances and constraints of rules on material agency of a collaborative IS", 4th Organizations, Artifacts and Practices (OAP) Workshop, June 2014, (with G. Ulmer)
"On digitally empowered marketers and digitally deceived customers - Scientometric and netnographic insights into online deception", French-German workshop ‘Is the digitally Empowered Customer a Happy Customer, mai 2014, (with D. Plotkina , A. Munzel)
"Les nouveaux outils collaboratifs en entreprise: nouvelles frontières du management", Etats Généraux du Management , octobre 2012, (with G. Ulmer)
Organisation de manifestations académiques
Conférence ICTO 2016, Présidente de la Session en Français, http://icto2016.webs.com/, Paris, mars 2016
Conférence ICTO 2015, Présidente de la Session en Français, http://icto2015.webs.com/, Paris, mars 2015
3ème Conférence Francophone Gestion des Connaissances, Société et Organisations Membre du comité scientifique et du comité d'organisation http://cournot.u-strasbg.fr/users/gecso/comites/, PEGE, Strasbourg, mai 2010
Member of the organizing committee of the Workshop “Journée de recherche AIM: Théories Sociales et Management des Systèmes d’Information, EM Strasbourg Business School, novembre 2009
Thèses/HDR soutenues
A User-Centered Perspective on Information Technologies in Museums, Université Paris Dauphine et Georgia State University, December 2008
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